Description

What this module covers:
The coordination and management layer of community recreation — covering how to maintain program quality and operational coherence across a portfolio of concurrent activities delivered by mixed paid and voluntary workforces.

Core topics:
– Portfolio scheduling: coordinating multiple programs across shared resources without generating conflicts or confusion for participants or staff
– Workforce management: briefing, supervision, feedback, and retention practices for the combination of paid staff and volunteers typical in community recreation settings
– Portfolio-level evaluation: assessing the overall performance of a recreation service — identifying gaps, redundancies, and strategic development priorities across the full program range

Approx. hours: +/- 6

What shifts:
The coordination capability to run a multi-program recreation service consistently — with oversight systems that maintain quality across a portfolio rather than concentrating it in the programs receiving the most management attention.